Privacy

Our Privacy Policy

Who we are:

Bartle Holidays is a specialist tour operator for the island of Menorca.

Purpose of this Notice: 

At Bartle Holidays we are committed to safeguarding and preserving the privacy of our clients and this privacy notice outlines our security measures to protect your personal information.

This notice refers to how personal information is collected and used by Bartle Holidays. This privacy notice is written with reference to the Data Protection Act (DPA) 1998 and the General Data Protection Regulation (GDPR) May 2018.

Definition of Personal Information:- 

When we refer to personal information we are referring to any information which identifies you as an individual. We may only hold and use personal data in your capacity as a consumer or when you visit our website.  

Customer Data:

To enable us to process your booking we will need to ask for some personal information from you. This will
include the names of people in your party, your address and telephone number  and any other details that may affect your booking.

If a booking is made with Bartle Holidays, then the relevant details are forwarded only to those  responsible for any
part of your holiday arrangements. For example, the local management companies used, or the car hire company
supplying your car. The information may also be provided to public authorities such as customs/immigration if
required by them, or as required by law. We will not disclose your personal information to any other party other
than in accordance with this Privacy Policy and in the circumstances detailed below:-

  • Where we are legally required by law to disclose your personal information
  • To further fraud protection and reduce the risk of fraud

When making a booking with us you accept these conditions.

In running and maintaining our website we may collect and process the following data about you:-

  • Information about your use of our site including details of your visits such as pages viewed and
    the resources that you access. Such information includes traffic data, location data and other
    communication data.
  • Information provided voluntarily by you. For example, when you apply for information.
  • Information that you provide when you communicate with us by any means.

All information is retained on our tour operator database. We have taken great care to restrict accessibility
to this database. However, it is necessary for our IT maintenance supplier and for the tour operator database
company’s maintenance team to access the system from time to time.

We will retain your details on our database for as long as is reasonably necessary. This may include postal or email marketing
by Bartle Holidays only. If you do not wish to receive marketing by us, please write to us, call us on  01732 851172 or  email

 How we look after your information:

 We strive to constantly keep our security practices under review to keep your information as safe as possible. We are PCI compliant, meaning that we apply certain high standards of security in respect of your payment information.

 Your Rights:

You have certain rights in respect of the personal information that we hold about you, including:

 The right to be informed of the ways in which we use your information, as we seek to do in this Privacy Policy.

The right to ask us not to process your information for marketing purposes.

The right to request access to the information that we hold about you.

The right to request that we correct or rectify any information that we hold about you which is out of date or incorrect..

We will comply with your requests unless we have a lawful reason not to do so.

 Changes to our Privacy Notice:

 Bartle Holidays reserves the right to update this privacy notice as appropriate To discuss any aspects of our data protection policies please contact us on 01732 851172 or email us on:  

 

 We would like to thank you for visiting our website and can assure you we will take every care in protecting
your private and personal details. We hope you will book a holiday with us. If you have any queries please do
not hesitate to call us on 01732 851172 or email us at